FAQ

Be sure to read our terms and conditions before making a deposit.
We recommend using payment methods with bonuses.

How long do orders take?
Orders may take up to 48 hours to process. If nothing happens within 12 hours of placing your order, please contact us and we will take the necessary action.
What does TEST SERVER mean?
TEST SERVER means that this service is still being tested. The difference between normal servers and test server is that we cannot guarantee any speed,delivery delay and drop rate.
Why can't I place several orders for the same account at the same time?
We ask you not to place several orders at the same time for the same account as the orders may bug and the delivery time will be longer.
What is the support response time?
Discord support usually responds within 4 hours. Support on the site generally responds in less than 9 hours. Please note that support may take longer if there are a large number of tickets.
Why is my order always cancelled or partial?
Your order is always partial or cancelled for several reasons. Check that the link is clean. Make sure there's nothing after the url. For example, https://www.tiktok.com/@panelrip?is_from_webapp=1&sender_device=pc will become https://www.tiktok.com/@panelrip. Also check that your profile is public.
Why can orders be canceled or partially fulfilled?
There are several reasons why orders may be canceled or partially fulfilled. Sometimes, the availability of engagement on certain platforms can fluctuate due to algorithm changes or limitations. In such cases, we prioritize maintaining quality and ensuring customer satisfaction. If an order cannot be fulfilled in its entirety, we either offer refunds for the undelivered portion or provide alternative solutions.
What is drip-feed?
Drip-feed refers to the gradual delivery of the purchased engagement over a specified period. This method ensures a more natural and organic growth of your social media account, reducing the risk of being flagged for suspicious activity by the platforms. Drip-feed intervals can vary depending on the service and your preferences.
How can I deposit funds for my orders?
We offer two deposit options. You can deposit using cryptocurrencies through panel.rip/addfunds. Additionally, we provide alternative payment methods, such as PayPal, credit/debit cards, and other options. These alternative methods can be discussed and arranged through our Discord server by opening a ticket.
What is a refill?
A refill refers to the re-adding of lost likes, followers, views, or any other engagement that might have dropped from your order. If you experience a decrease in your order's count, we provide refills to ensure you receive the full value of your purchase. Refills are usually possible for a certain duration and are provided free of charge. NB: If count < start count = no refill.
What is a partial order?
A partial order occurs when we are unable to deliver the full quantity of the purchased engagement due to certain limitations or other factors. In such cases, we refund you for the undelivered portion or offer alternative solutions. Partial orders can happen if, for example, a social media platform updates its algorithms, causing a decrease in available engagement.
Is it risky and may I get my account banned from the platform?
Suspension of an account for botting is possible, even if it has never happened. There is no such thing as 0 risk, but we have never had an account banned for botting. So as long as our services are online, you can order without risk.
What is SMM?
SMM stands for Social Media Marketing. It refers to the process of utilizing social media platforms like Instagram (Insta), TikTok, YouTube (YT), Twitter, Reddit, Twitch, and Telegram to promote and increase engagement on accounts. Our SMM panel offers a variety of services, such as buying views, likes, followers, members, reactions, and more, to help users enhance their social media presence.
What is this Discord server, and what does it have to do with SMM?
Our Discord server, discord.gg/socialmedia, is a community platform where you can connect with other users and our team. It serves as a central hub for our SMM (Social Media Marketing) services. You can find information about our products, place orders, and seek assistance from our support team.